Customer story · Hotel
Timeless Moments Hotel
Runs its front desk and restaurant billing on ScomsPOS and takes orders online through its own NEAPES ordering site.
- ScomsPOS
- Online ordering
The setup
What Timeless Moments Hotel runs on
One system at the counter and online, so every order ends up in the same place.
ScomsPOS
Cloud POS for billing, stock and reports, on the tablets, phones and computers a business already owns.
- Table management and kitchen order flow
- Menu, modifiers and split bills
- Fast billing at the counter
- Live sales reports from anywhere
- Role-based staff access
Online ordering
The business's own branded ordering website, connected straight to its POS.
- Own name, menu or catalogue, photos and hours
- Pickup or delivery orders
- Orders go straight into ScomsPOS
- A customer list the business owns
How it fits together
From online order to counter, in one flow
- 01
Customers order online
From the business's own ordering site, for pickup or delivery.
- 02
The order lands in ScomsPOS
No retyping and no second tablet: online orders show up in the same POS.
- 03
The counter fulfils it
Staff prepare or pack it, and sales and stock reports stay in one place.
Part of the ScomsPOS ecosystem
Bring customers back with SMS, email and push
The same plan includes campaigns to the customers who order online. The list is the business's own, not a delivery app's.
What a restaurant sends
- Slow-day and happy-hour offers
- New dish and new menu launches
- Holiday and festive season specials
- Win-back messages to regulars who haven't ordered in a while
- SMS
Slow-day offer
Quiet Tuesday? So are we. 15% off every online order today, pickup or delivery. Order now on our website.
- Email
New on the menu
Our chef's new seasonal dish is here, made fresh every day. Be one of the first to try it this week.
- Push
Happy hour starts now
2–5 pm: buy one main, get the second half price. Tap to order.
Example messages for a restaurant
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