How much does DoorDash charge restaurants?
Plan by plan, with a worked $50 order and a monthly example.
Keep the apps for discovery
The DoorDash alternative for restaurants. Keep your regulars, and your margin.
Delivery apps bring new customers, but every repeat order pays a 15–30% commission. A NEAPES online ordering website gives you your own direct channel for $45/month + 4% per order, with the ScomsPOS cloud POS included.
- No setup fees
- Free menu setup
- Your customers, your list
ScomsPOS
You keep on a $50 order$46.25 vs $37.50
Your own channel
Your brand, your menu, your customers
Customers order on your website, with your name, photos, prices and hours. They pay online by card, gift card or points, and choose pickup or delivery from your own drivers.
Every order adds the customer to your list, the one asset a marketplace never hands over.
- Branded ordering website
- Pickup & own-driver delivery
- Card, gift card & points
- Scheduled orders
Bring them back
Move regulars from the app to your site
Put an order-direct card in every app bag. Reward first website orders with loyalty points, then use built-in SMS and email to fill slow nights, with no per-message marketplace fee to reach your own customers.
- Loyalty points online & in store
- SMS, email & push campaigns
- Gift cards
- Customer list you own
One counter
Online orders on the same POS as walk-ins
No extra tablet per app. Website orders arrive on the ScomsPOS Online Orders screen, kitchen tickets print, and stock and reports stay in one place. Customers get updates as the order is accepted, prepared and ready.
- Online Orders screen
- Kitchen tickets
- Status emails & US texts
- One set of reports
The math
What you keep from one delivery order
Same order, same food. The difference is who takes the cut. Here is what lands in your account per order.
| Order total | Delivery app Basic15% commission | Delivery app Plus25% commission | Delivery app Premier30% commission | Your NEAPES website4% + card processing |
|---|---|---|---|---|
| $30.00 | $25.50 | $22.50 | $21.00 | $27.63 |
| $50.00 | $42.50 | $37.50 | $35.00 | $46.25 |
| $100.00 | $85.00 | $75.00 | $70.00 | $92.80 |
Delivery-app figures use DoorDash's published US Marketplace delivery commissions (Basic 15%, Plus 25%, Premier 30%), which include card processing. The NEAPES column subtracts the 4% platform fee and standard Stripe card processing (2.9% + 30¢). It leaves out the $45 monthly plan, which also covers your POS, loyalty and marketing. Delivery with your own drivers; driver costs aren't included.
Simple pricing
Prices on the page, no setup fees
Free catalog and menu setup on every plan. Runs on the devices you already own.
Compare plansPOS only
from $10/month
Sell & grow — POS, ordering website, loyalty & marketing
$45/month + 4% platform fee per online order
Questions owners ask
DoorDash alternative questions
How much does DoorDash charge restaurants?
DoorDash publishes three US Marketplace plans: Basic at 15%, Plus at 25% and Premier at 30% commission on delivery orders, and 6% on pickup orders, with no monthly fee. Customers also pay their own delivery and service fees on top.
What does NEAPES cost instead?
$45 per month plus a 4% platform fee per online order, with no setup fees. Card processing through Stripe is separate. On a $50 order you keep about $46.25, compared with $37.50 on a 25% commission plan.
Should I quit DoorDash and Uber Eats?
Not necessarily. Many restaurants keep the apps for new customers who are browsing, and move regulars to their own website, where every order costs far less and the customer relationship is yours. A card in every bag and a first-order reward make the switch easy.
Who delivers the orders?
Your own drivers. You set the delivery radius, fee, minimum order and an optional free-delivery threshold, and checkout only accepts addresses you can reach. Many owners start with pickup only, where the savings are immediate.
Do I get the customer's contact details?
Yes. Every customer who orders on your website joins your own customer list, so you can send SMS and email offers, run loyalty points and bring them back on slow days, without paying a marketplace to reach them.
How do online orders reach the kitchen?
They land on the Online Orders screen of ScomsPOS, the POS included in your plan, next to walk-in sales. Staff accept them, kitchen tickets print, and customers get email (and text in the US) updates as the order moves along.
Your next regular is one order away
See how your own menu would look and sell on NEAPES. We'll show you the numbers, not a slideshow.
Do the math for your restaurant
How your own ordering website increases profit
Seven profit levers beyond the commission savings.
Online ordering for Ohio restaurants
Local setup and support from our Mayfield Heights team.