No marketplace commission
Just a 4% platform fee per online order — not 15–30% to a delivery app.
Online ordering in Cleveland, OH
Online ordering for Cleveland restaurants & grocery stores. Your website, not an app's.
From East 4th Street to Tremont, Cleveland's restaurants, bars, markets & grocery, cafes can take orders on a website with their own name on it — pickup or delivery, paid online, straight to the counter. A 4% platform fee instead of a 15–30% delivery-app commission. See how it works.
- No setup fees
- Free menu setup
- In-person setup in NE Ohio
ScomsPOS
New online order · paidPickup near East 4th Street
Built for Cleveland
Your own ordering website for Cleveland customers
Customers find you on Google, order from your menu or catalog, choose pickup or delivery — now or scheduled — and pay online by card, gift card or reward points. Set your delivery radius in miles to cover Ohio City and Tremont, with your own fee and minimum order.
Every order lands on your ScomsPOS with what was already paid, and the customer gets an e-mail or text as it moves along.
- Pickup, delivery & scheduled orders
- Card, gift card & points
- Order updates by e-mail & text
- Built to rank on Google
Bring them back
Turn Cleveland first-timers into regulars
Every online order adds a customer to a list you own. Loyalty points build on every order — online and in store — and SMS, email & push campaigns bring people back on slow days. Whether you run a restaurant, a café or a grocery store in Cleveland, the customer relationship stays yours.
- Rewards on every order
- Join at checkout, no app
- SMS, email & push offers
- Customer list you own
Ohio-ready
Set up for Ohio — and close by
In Ohio, food sold to be eaten off the premises (groceries, carryout and delivery) is exempt from sales tax. Food eaten on the premises is taxable at the 5.75% state rate plus your county's rate, and soft drinks and alcohol are taxable either way. ScomsPOS sets tax per item, so a pickup or delivery order with a meal and a soda taxes the soda and not the food, on your website and at the till.
Our team is in Mayfield Heights, so we can demo and set up in person in Cleveland and across Northeast Ohio.
Included
Everything a Cleveland store needs to sell online
Orders straight to your POS
Online orders appear on the POS next to walk-ins, with pickup time, address and payments.
Loyalty & gift cards
Points and gift cards that work online and in store.
SMS, email & push
Campaigns to customers who ordered from you — a list you own.
Grocery-ready catalog
Case & pack units, sell by weight, lots & expiry — and nothing sells online that's out of stock.
Built to rank on Google
Fast, mobile-ready pages with local search data for Cleveland shoppers.
Online ordering across Ohio
All Ohio cities · POS system in Cleveland · Grocery & convenience stores · DoorDash alternative
Simple pricing
Prices on the page, no setup fees
Free catalog and menu setup on every plan. Runs on the devices you already own.
Compare plansPOS only
from $10/month
Sell & grow — POS, ordering website, loyalty & marketing
$45/month + 4% platform fee per online order
Questions owners ask
Online ordering in Cleveland, answered
Can my Cleveland restaurant or grocery store have its own online ordering website?
Yes. NEAPES builds your own branded ordering website — your name, menu or catalog, photos and hours — where Cleveland customers order pickup or delivery and pay online. Orders land on your ScomsPOS, and every customer joins a list you own.
How much does online ordering cost for a Cleveland business?
$45 per month plus a 4% platform fee per online order, with no setup fees. That includes the website, the POS, loyalty rewards and SMS, email & push marketing. Delivery apps commonly charge 15–30% per order.
Can I offer delivery around Cleveland?
Yes, with your own drivers. Set a delivery radius in miles around your store, a delivery fee, a minimum order and an optional free-delivery threshold — checkout only accepts addresses you can reach, from East 4th Street to Ohio City. Pickup can be scheduled ahead too.
Can someone help us set up in person in Cleveland?
Yes. Our team is based in Mayfield Heights, so we can demo and set up in person across Northeast Ohio, including Cleveland — or entirely online if you prefer. Menu and catalog setup is free.
How does Ohio sales tax work for online food and grocery orders?
In Ohio, food sold to be eaten off the premises (groceries, carryout and delivery) is exempt from sales tax. Food eaten on the premises is taxable at the 5.75% state rate plus your county's rate, and soft drinks and alcohol are taxable either way. ScomsPOS sets tax per item, so a pickup or delivery order with a meal and a soda taxes the soda and not the food, on your website and at the till. Confirm your county rate and your own situation with the Ohio Department of Taxation.
Your next regular is one order away
See how your own menu would look and sell on NEAPES. We'll show you the numbers, not a slideshow.