Skip to content
NEAPES
NEAPES

Online ordering for restaurants & grocery stores

Your own online ordering system. Built to bring them back.

An online ordering system for restaurants and grocery stores, on a website with your name on it. Customers order pickup or delivery and pay online. Orders land on your POS, every customer joins a list you own, and loyalty and marketing bring them back — for a 4% platform fee per order.

  • No setup fees
  • Free menu setup
  • Pickup & delivery

$45/month + 4% platform fee per online order · Website, POS, loyalty & marketing included

order.yourrestaurant.com
A restaurant's own online ordering website on NEAPES
The same store on a phone
New online order · paid#1042 · $41.03
+38 points earnedBalance 1,240 pts

Simple by design

From your menu to your first online order

Three steps, and we do the first one for you.

A restaurant's branded online ordering website built on NEAPES

Built in. Ready to go.

Everything your website needs to sell

Ordering, payments, loyalty and marketing come with your site — no plugins, no extra apps, one system.

Revenue

No marketplace commission

Your own website takes the order, so you keep the sale — just a 4% platform fee per online order, nothing more.

Convenience

Pickup & delivery, your rules

Offer pickup, delivery or both. Set your delivery radius, fee, minimum order and free-delivery threshold. Customers can order now or schedule for later.

Checkout

Secure online payments

Card payments through secure Stripe checkout, plus your own gift cards and reward points at checkout. Pay-at-pickup is your choice.

Retention

Loyalty built in

Customers join at checkout, earn points on every order — online and in store — and redeem them as a discount.

Reach

SMS, email & push campaigns

Send an offer on a slow day or win back customers you haven't seen in a while — to a list that's yours.

Discovery

Built to rank on Google

Fast, mobile-ready pages with local search data, so people searching for food or groceries near you can find you.

Smart cross-sell, built in

The add-on your staff would have suggested

At the counter, someone asks "want a drink with that?" Online, your website does it for you: a few well-chosen extras, shown at the moments people are most likely to say yes.

Shown at four moments

  • On the item page

    A "Goes well with" row under what they're looking at.

  • Right under Add to cart

    Suggestions in the item pop-up, before they've moved on.

  • In the cart

    "Complete your order" with what's usually missing.

  • At checkout

    Two last-minute adds. Never a pop-up after they pay.

How it picks

  • Pairings set up for your menu or catalog
  • What your customers actually buy together
  • Your best sellers, when there's nothing better to suggest

It comes with your website: no plugin to install and nothing for your staff to do.

See it on your own menu

Built-in rewards

Loyalty that keeps them ordering from you

Rewards live on your website and your POS, so every order — online or at the counter — counts toward the next one.

Your Rewards

You'll earn +38 points on this order.

Balance

1,240

worth $12.40

Use your points

500 points-$5.00

Join at checkout

Join & earn

One tick when they order. No app to download, no card to carry.

Earn on every order

Online + in store

Points on online orders and in-store sales, from the same balance.

Redeem as a discount

Redeem

Customers see their points at checkout and use them to pay part of the order.

Every order, in step

Your counter and your customer, always in sync

Each tap on your POS sends your customer a branded update from your store — so they always know where their order is.

New online order

Order confirmed

E-mail (and a text in the US) with the order details and pickup time

Staff tap Accept

Your order is accepted

Sent the moment your team takes the order

Preparing

We're preparing your order

Customers know it's on its way — no "is it ready?" calls

Mark Ready

Ready for pickup

With directions to your store, or out for delivery

Paid & completed

Here's your invoice

Your invoice number, payment and reward points

Checkout

A checkout built to convert

Fewer steps, clear totals and rewards on every order — the cart and checkout your customers use, under your own name.

  • Cart shows the reward points the order will earn
  • Pickup or delivery, with the store's own times and fees
  • Order for now or schedule a day and time
  • Join rewards with one tick — no app, no card
  • Secure online payment, then straight back to the store
Secure checkout Rewards on every order
Checkout
Checkout on a NEAPES store: customer details, pickup or delivery, pickup time, rewards and order summary
Your cart
Cart on a NEAPES store showing items, total and the reward points the order earns
Sell & grow plan

No delivery-app commission. One flat plan.

$45/month

+ 4% platform fee per online order

No setup fees. Free menu and catalog setup. Everything on this page, in one plan.

What's included

  • Your branded ordering website
  • Pickup, delivery & scheduled orders
  • Card payments & gift cards
  • Loyalty rewards
  • SMS, email & push campaigns
  • ScomsPOS for your counter

Questions owners ask

Online ordering, answered

Is it really my own website?

Yes. Your store gets its own branded ordering website — your name, your menu, your photos and your hours. Customers order from you, and every customer who orders becomes part of a list you own.

How much does online ordering cost?

$45 per month plus a 4% platform fee per online order, with no setup fees. That includes the website, the POS, loyalty and the marketing tools. The POS on its own starts at $10 per month.

How do online orders reach my staff?

They arrive on the Online Orders screen of your ScomsPOS, next to walk-in sales, with the pickup time or delivery address and anything already paid online, by gift card or with points. Staff accept them, mark them ready and complete them, and kitchen tickets print to your printers.

Will my customers know when their order is ready?

Yes. Customers get an e-mail when they order and as it moves along — accepted, being prepared, ready — plus an invoice once it's paid. In the US they also get a text message.

Can I offer delivery?

Yes, with your own drivers. You choose the delivery radius, fee, minimum order and an optional free-delivery threshold, and the checkout only accepts addresses you can reach.

Is it commission-free?

There's no marketplace commission. Instead of the 15–30% delivery apps charge, you pay a flat $45 per month plus a 4% platform fee per online order. Card processing through Stripe is separate, as with any provider.

How is this different from DoorDash or Uber Eats?

On a marketplace, customers order from the app and the app keeps the relationship. On your own website, customers order from you: you set the prices and delivery fee, and every customer joins your list for loyalty and SMS or email offers. Many restaurants keep the apps for discovery and move regulars to their own site.

Can customers order ahead for pickup?

Yes. Customers can schedule pickup or delivery orders, pay online by card, gift card or points, or pay for pickup orders at the counter.

Does the website suggest add-ons to customers?

Yes. Smart cross-sell is built in. Your site suggests a few relevant extras on the item page, right under Add to cart, in the cart and at checkout, picked from pairings set up for your menu, what your customers buy together and your best sellers. One tap adds a suggestion, and items with options open so customers can choose.

Your next regular is one order away

See how your own menu would look and sell on NEAPES. We'll show you the numbers, not a slideshow.