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NEAPES
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Email & SMS marketing

SMS and email marketing to the customers who already order from you.

Every customer who orders on your online ordering website can join your own list. Send them an offer on a slow night or bring back regulars you haven't seen in a while, without paying a marketplace to reach your own customers.

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  • SMS & email campaigns
  • Your own customer list
  • Included in the plan

Your list

A customer list a marketplace never hands over

When customers order on a delivery app, the app keeps the relationship. When they order on your website, they join your list, and you can reach them directly by SMS or email.

  • Built from your own orders
  • SMS and email
  • Your brand, your offers
  • No per-customer marketplace fee
A restaurant's branded online ordering website on NEAPES

Campaigns

Fill slow nights and win back regulars

Send an offer when the dining room is quiet, announce a new dish or a new delivery area, or remind customers who haven't ordered in a while. Pair it with loyalty points they can spend online or at the counter.

  • Slow-day offers
  • Menu & news updates
  • Win-back messages
  • Works with loyalty
Cart on a restaurant's own NEAPES ordering website

Order updates

Order emails and texts, sent for you

Separate from campaigns, customers get an email (and a text in the US) as their order is accepted, prepared and ready. Orders land on the ScomsPOS register next to walk-ins, so staff update one screen.

  • Accepted, preparing, ready
  • Email and US text
  • Orders on the POS
  • No extra tablet
An online order arriving on the ScomsPOS register

Simple pricing

Prices on the page, no setup fees

Free catalog and menu setup on every plan. Runs on the devices you already own.

Compare plans

POS only

from $10/month

Sell & grow — POS, ordering website, loyalty & marketing

$45/month + 4% platform fee per online order

Questions owners ask

Email & SMS marketing questions

Who can I send SMS and email campaigns to?

To the customers who order from your own website and join your list. Because they order from you, not from a marketplace, the customer list is yours.

What kind of campaigns can I send?

Offers for a slow day, news about a new menu or a new delivery, and win-back messages to customers you haven't seen in a while, by SMS or email.

Do customers also get order updates?

Yes. Customers get an email (and a text in the US) as their order is accepted, prepared and ready, separate from your marketing campaigns.

How does marketing work with loyalty?

Loyalty members earn points online and in store into one balance, so a campaign can point regulars to a reward they already have. Both are part of the same plan.

What does it cost?

SMS and email campaigns are part of the Sell & grow plan: $45 per month plus a 4% platform fee per online order, with your ordering website, loyalty and the ScomsPOS point of sale included.

Your next regular is one order away

See how your own menu would look and sell on NEAPES. We'll show you the numbers, not a slideshow.

Book a free demo (216) 270-3052